Privacy policy

Painters Central understands your concern with privacy and the use of your personal information. Whether you submit a request for a free quotation, or simply browse through our website, we are committed to protect your personal privacy. This policy covers how Painters Central treats information which personally identifies you (personal information) that we collects and receives. The personal information we collect may include your name, surname, address, phone numbers and e-mail address. Once you provide us with personal information, you are not anonymous to us.

What sort of information do we collect?

The submission by you to Painters Central of personally identifiable information (e.g., your name& surname, address, phone numbers and e-mail address) may be required in order for us to identify you for our services. We do not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services which you’ve requested, when we have your permission, or under the following circumstances:

  • Is or may be required by law agencies in Australia
  • Is or may be reasonably necessary to protect the rights, property and safety of Painters Central, its visitors or other individuals or entities

If you browse through our Website without entering any personal data, we will gather and store certain information about your visit.
The following information will be collected:

  • Your IP address,
  • The type of browser and operating system used to access our site,
  • The date and time you access our site, the pages you visited and if you linked to our Web site from another Web site, the address of that Web site, as well as additional information related to your visit.

How we use your personal information

Collected information is used to improve the content of our website, customize the content or layout of our website for individual users, provide services requested, and notify users of updates to the site and, subject to the limitations set forth above, to develop new products and services.

Limitation of Liability

To the extent permitted by law Painters Central excludes all liability to the User or any other person for any loss claim or damage (whether arising in contract, negligence, tort, equity or otherwise for any loss, whether it be consequential, indirect, incidental, special, punitive, exemplary or otherwise, including, without limitation any loss of profits, loss or corruption of data or loss of or damages to reputation or goodwill) arising out of or in connection with any:

  1. removal or termination of User’s access to the System and Site; or

  2. use of the Site or the System or information on or provided through the Site or the System or any information or advice otherwise provided by Painters Central or a Provider, even if Painters Central has been advised of the possibility of such loss or damage.

To the extent permitted by law, Painters Central and all affiliates and related entities of Painters Central expressly limit their liability for breach of a non-excludable condition or warranty implied by virtue of any legislation to the following remedies (the choice of which is to be at Painters Central’s sole discretion):

  1. in the case of goods, any one or more of the following:

    1. the replacement of the goods or the supply of equivalent goods;
    2. the repair of the goods;
    3. the payment of the cost of replacing the goods or of acquiring equivalent goods; or
    4. the payment of the cost of having the goods repaired; and
  2. in the case of services and:

    1. the supply of the services again; or
    2. the payment of the cost of having the services supplied again.


User indemnifies and holds Painters Central and its parent, subsidiaries, affiliates, officers, directors, agents, employees, partners, suppliers, franchisors and franchisees, harmless from and against any claims, demands, proceedings, losses and damages (whether actual, special and consequential of every kind and nature including all legal fees) made by User or a Provider arising out of or in any way related to Users’ use of the Site or its breach of this Agreement, or User’s violation of any law or the rights of a third party.

Circumstances beyond Painters Central’s control

Painters Central will not be liable for any failure or delay in the performance of its obligations to the User if that failure or delay is due to circumstances beyond our reasonable control including, without limitation, any act of God or other cause beyond its reasonable control including any mechanical, electronic, communications or third party supplier failure.

No Agency

User acknowledges and agrees that Painters Central is not the User’s agent and that the User is free to accept or reject its appointment of a Provider at its sole discretion.

Disclaimer and Acknowledgments

  1. Painters Central provides the System and Provider details on an ‘as is’ basis and without any warranty, express, implied or statutory as to the quality, efficacy, reliability or other attribute or characteristic of any Provider.

  2. To the fullest extent legally possible, Painters Central excludes any representation or warranty concerning the System, the Site or any third party Site referred to or connected via the Site.

  3. Without limiting the foregoing, User acknowledges that:

    1. Painters Central does not check the truth or currency of the material or information that Providers provide or make available to it;

    2. Painters Central does not warrant to the User that anything on the Site or any third-party Site referred to or connected via the Site is accurate, complete or up to date and makes no performance warranty whatsoever concerning anything on or implied from them;

    3. the Site may experience interruptions and access difficulties from time to time and that Painters Central will not be responsible for such interruptions or access difficulties; and

    4. Painters Central shall not be liable for any loss or damage whether directly or indirectly incurred by User or any third person as a result of any failure or delay in Painters Central doing anything, including, but not limited to transmitting any information to User or removing any information from the Site or any Provider from the System.

    5. User should satisfy itself through its own enquiries as to the condition or suitability of any Provider, Provider Services or any other goods and/or services supplied, offered by or recommended by on behalf of a Provider. User agrees to consult professionals for advice that is specifically tailored to User’s particular circumstances;

    6. Painters Central does not control, endorse, approve or warrant to the User the merchantability or fitness for any particular purpose of any of the goods or services of third parties (including Providers) referred to at the Site or whose identities become known to User as a result of using the System or otherwise;

    7. Painters Central does not endorse or recommend any Provider, goods or services, including where details of a Provider are provided by Painters Central to User or otherwise become known using the System;

    8. Painters Central does not offer professional advice on the fitness of any goods, services or information supplied by any third parties including Providers;

    9. Painters Central is not a party to any transactions between User and Providers and User (and not Painters Central) is responsible for paying Provider for all Jobs;

    10. the User is responsible for completing all transactions it participates in (including monitoring the status and complying with all relevant legal obligations);

    11. Painters Central does not warrant to the User that the Site or any information or communication it provides is or will be reliable, timely, error or fault free, complete or accurate;

    12. the User is responsible for completing all transactions it participates in (including monitoring the status and complying with all relevant legal obligations);

  4. User agrees that Painters Central and all affiliates and related entities of Painters Central have no responsibility for the legality of the actions of other users.